They’ll want features that will let them share normally in-person experiences virtually watch movies together, listen to music together, play games together, learn and teach together. In 2021, people will look for video calling services that let them do more than just talk to each other. According to a study from Ipsos, 85% of people currently using video calling platforms believe they will continue to use them even once COVID-19 lockdowns are lifted. And this trend shows no sign of slowing down. Connecting through video calling, especially in small groups, was arguably the most in-demand feature people turned to in 2020.
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